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Concept: LinguaSys software allows computers to “understand” human text, making it possible for people to communicate with devices and for companies to extract critical information from vast amounts of text in different languages. Linguasys, an IBM business partner, also provides big data text analytics, for example helping companies understand what customers are saying about them on social media like Twitter or Facebook in multiple languages.
LinguaSys Earns Frost & Sullivan 2013 North American Early Stage Investment Opportunity Award in the Internet Software and Services Industry
Frost & Sullivan has presented LinguaSys, Inc., a leader in multilingual natural language processing and analytical solutions, with its 2013 North American Early Stage Investment Opportunity Award in the Internet Software and Service Industry.
Boca Raton, FL (PRWEB) November 06, 2013
Brian Garr, CEO of LinguaSys, Inc., who previously led IBM efforts in voice and machine translation for a decade, will speak at Miami’s Big Data & Innovation Conference, November 13-14, about using cost effective multilingual technologies to profit by understanding all of your customers on social media.
At Garr’s #BIGDMI Summit session, (11:00 am Wednesday, November 13) attendees will learn about multilingual technologies including cross-lingual search, native language sentiment analysis, native language entity extraction, understanding best practices and identifying which technologies add maximum value for specific searches.
Large enterprises to small businesses can now harvest actionable intelligence from social media and Big Data in 15 native languages. This breakthrough, called Sentiment@Work™, is the newest human language technology from LinguaSys, a leader in natural language processing solutions.
Other solutions usually require data to be translated into English before being analyzed, destroying much of the content’s information value. The few companies that offer native language analysis can only work in a handful of tongues. No other solution delivers the linguistic breadth and data granularity of Sentiment@Work™.
LinguaSys CEO Brian Garr participated in a Q&A with Loyalty 360 to discuss this new solution and his observations on customer loyalty, customer engagement, and customer experience.
Getting a computer to understand English is a huge challenge for computer scientists. Getting one to understand 15 different languages seems monumental. That is, however, exactly what LinguaSys, a provider of natural language processing software, has done. Curious, TMCnet recently caught up with Brian Garr, CEO of LinguaSys, at SpeechTek in New York City to discuss the company’s recent efforts in Natural Language Understanding and text analytics.
Traditionally, Garr said, natural language processing is done using statistical language models, where scientists build vast, complex models mapping the various ways in which a word might be used. Spoken or written word is then compared against this data to determine what is being said, based on probability.
LinguaSys debuted an updated solution that enables companies of all sizes to reap actionable intelligence from social media and Big Data in 15 native languages. Sentiment@Work is the newest human language technology. Sentiment@Work which is driven by LinguaSys’s proprietary engine Carabao, offers native language analysis, achieving a higher degree of linguistic breadth and data granularity.
The immense growth of non-English social media and e-commerce, along with increasingly global customer bases, make it necessary for more companies to operate in multiple languages online. Just about every study shows that consumers prefer to make online purchases in their native language and consumer feedback has greater intrinsic value when provided, analyzed and responded to in the customer’s native language. The solution supports English, Spanish, Brazilian Portuguese, German, Chinese (simplified), Japanese, Thai, Vietnamese, Malay, Pashto, Russian, Persian, Urdu, Hebrew, and Arabic with French soon to follow.
LinguaSys customers include governments and Fortune 500 companies. Entrepreneur, sports and technology mogul Mark Cuban took a significant position in LinguaSys in 2012. “Sentiment@Work is the solution for companies who need to know what global customers are saying in their own language,” said LinguSys CEO Brian Garr. “For example, our clients might want insight on what a Russian-speaking guest really said about their hotel room and their breakfast in the same Tweet.”
Sentiment@Work is available on demand through self-service at Amazon’s AWS Marketplace. Customers may also integrate the technology within their firewalls, tailoring it with specific vocabularies and other applications such as advanced text analytics and machine translation.
Human language technologies solutions provider LinguaSys and RantNetwork, developers of translation applications for smartphones, announced that LinguaSys will license and distribute RantNetwork’s OPI Translate mobile phone language translation and interpretation application.
With the solution, customers can interpret foreign languages using text-to-text, text-to-speech, speech-to-speech, speech-to-text, and photo-to-text, or get a direct mobile connection to a human interpreter if needed.
US — Telum Protection Corporation, a specialised security protection provider to US departments of state and security agencies, has integrated human language technologies provider LinguaSys into its social network and media analysis system to provide global multilingual analytics.
Telum CEO Alfredo Quiros said: “We’re pleased to add LinguaSys’ advanced technology to The Gist Mill. LinguaSys delivers linguistically aware qualitative analysis, determined in source language to help out clients discover relevant entities and relationship links.”